SHIPPING

Orders are shipped from France. We ship worldwide.

Turnaround
All orders are shipped within 48 hours Monday – Friday (8am-5pm)

Carriers
We use the following carriers to deliver our orders : ” La Poste ” [French Postal Service]

FRANCE : we ship by “COLISSIMO”
E.U. & WORLD : we ship by “COLISSIMO” or “Regular Priority Mail” with or without Tracking #. You can choose your option at Checkout.

If you choose a shipping option without “delivery upon signature”, we are not responsible for lost packages.
The shipping option “Regular Priority Mail” without tracking is also dependable. We’ve been shipping worldwide for a few years and less than 0.5% of packages have been lost.


Tracking

If a tracking # is provided by the shipping carrier, you will receive an email with we the tracking information when your order is shipped. Please note that some orders using “Priority Mail” will not have tracking numbers.


Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

FREE SHIPPING
EUROPE : FREE SHIPPING for all orders over 150 €. Your parcel will be shipped by Regular Priority Mail or COLISSIMO depending on the weight. A Tracking Number will be available.

WORLDWIDE : FREE SHIPPING for all orders over 200€. Your order will be shipped by Regular Priority Mail or COLISSIMO depending on the weight. A Tracking Number will be available.


Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.


Delays and/or extra duties or taxes
For international orders : once your order has left FRANCE it may be subject to customs clearance procedures which can cause delays beyond our original delivery estimates.  Please check with your local customs office in regards to any duties or taxes you may need to pay upon delivery. OFFRANDES is not liable for any import related charges once the order has left FRANCE.

If you would like to speak to one of our team before ordering, please do not hesitate. We will be happy to answer any questions.